Shipping policy
Shipping Policy
Processing Time
Orders are typically processed within 1-3 business days of purchase. You'll receive a confirmation email once your order has shipped, including tracking information where available.
Shipping Time
Most orders arrive within 2-4 weeks from the ship date, depending on your location. Shipping times are estimates only and are not guaranteed — actual delivery may vary due to customs processing, carrier delays, or other factors outside our control.
Shipping Costs
We offer free shipping on all orders.
Tracking
Once your order ships, you'll receive a tracking number by email. Please allow a few days after shipment for tracking information to update, as this can take time to activate depending on the carrier.
Order Not Received
If your order hasn't arrived within 45 days of your purchase date, please contact us through our Contact page and we'll look into it for you.
Customs and Import Fees
For international orders, any customs fees, import duties, or taxes charged by your country are the responsibility of the customer and are not included in the item price or shipping cost.
Incorrect Shipping Information
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error shortly after placing your order, contact us right away and we'll do our best to correct it before it ships.
Questions
For any questions about your shipment, please reach out through our Contact page.