Refund policy

Return & Refund Policy

We want you to be happy with your order. If something isn't right, here's how we handle it.

Refunds Without Return

For most items, if there's a problem with your order — it arrived damaged, defective, or not as described — we'll issue a refund or send a replacement without requiring you to ship anything back. Please contact us within 30 days of receiving your item, and include a photo of the issue so we can resolve it quickly.

Order Not Received

Shipping can take longer than a typical domestic retailer, generally 2-4 weeks depending on your location. If your order hasn't arrived within 45 days of your purchase date, please contact us and we'll look into it — this may result in a refund or a replacement shipment.

Change of Mind

If you'd simply like to return an unopened, unused item for any reason, contact us within 30 days of delivery. Depending on the situation, we may issue a refund without requiring the item back, or provide return instructions — we'll let you know what's needed after you reach out.

Damaged or Incorrect Items

Please inspect your order as soon as it arrives. If an item is defective, damaged, or not what you ordered, contact us right away with a photo so we can make it right as quickly as possible.

Non-Returnable Items

Sale items and gift cards are not eligible for return.

Refund Processing

Once a refund is approved, it will be issued to your original payment method within 5-10 business days. Please note it can take additional time for your bank or card issuer to post the refund to your account.

Contact Us

For any return, refund, or order issue, please reach out through our Contact page and we'll respond as quickly as possible.